The calls don't stop after 5, but your phone line does. Alex picks up when you can't, quotes the job, and gets your on-call tech moving. The emergency calls you used to lose can be booked now or by morning.
Or call us: (320) 433-7453
A burst pipe at midnight. A no-heat call on a Sunday. A truck down on the interstate. Those callers don't leave a voicemail and wait. They hang up and dial the next number. By the time you check your phone in the morning, the job is gone.
of calls to the average home service company go unanswered. Most of those callers never try again.
of people who reach voicemail don't leave one. They hang up and call the next number on the list.
is what a single missed emergency call can cost you in lost work. A few a month adds up fast.
Figures reflect widely reported home service industry benchmarks.
Alex isn't a phone tree. He holds a real conversation, and he knows how your business runs, because you tell him.
The moment your line rolls over after hours, Alex picks up in your company's name. No rings into the void, no voicemail. A real conversation, day or night.
He gets the caller's name, location, and what's wrong. He knows your trades, your rates, and your service area, so he quotes the job and sorts a true emergency from a routine call.
Emergency? Your on-call tech gets an app alert, a text, and a call from Alex - and if they don't answer, Alex keeps at it, then tries the next tech. Routine? He books a real appointment window. Either way, the job's in your system before the call ends.
Alex answers the call. AlexSync handles everything after it, so you wake up to organized work instead of a pile of messages.
Your on-call tech gets an app alert, a text, and a call from Alex - all at once. No answer? Alex re-calls, then moves to the next tech. A 2 AM job never dies in someone's voicemail.
See every truck, the actual route it's driving, and where it's headed. Customers get a text with a real arrival estimate the moment your tech rolls.
Routine call? Alex offers real open windows and books it on the spot. Booked visits and return trips live on one scheduled-work calendar.
Standard, weekend, holiday. Trip charges and minimums. Alex quotes the number you'd quote - before he ever dispatches.
Finished job becomes an invoice in one tap - paid by Stripe payment link, synced to QuickBooks, or marked paid for cash and check. Keep your accountant, keep your processor.
A tech alone on site for hours with no word gets a check-in. No response? Dispatch gets told to pick up the phone. Nobody works the night alone.
The software Alex fills up at night is the same one your office runs all day. Enter jobs by hand, book appointments, watch the map, send the invoices - one system, around the clock.
And for the crew member who "doesn't do apps": the whole night works by text - OMW, HERE, DONE. No install required.
Coming to Google Play
Alex learns your trade so he never has to ask a caller what kind of work you do. Set up once, and he already knows.
Plans start at $199/month. Hundreds of answered calls included, every tech covered, no per-seat fees. And no sitting through a demo just to hear a number, our prices are right on the page.
Our first 15 businesses lock in 25% off for life. Founding spots are limited.
See full pricingSee what Alex sounds like on a real after-hours call, and what your mornings look like when every job is already in the system.